Last Updated: August 16, 2023
Thank you for choosing Woobystore (“we,” “our,” or “us”). We are dedicated to providing you with a seamless shopping experience, including reliable shipping and timely delivery of your orders. This Shipping and Delivery Policy outlines the details of our shipping process to ensure transparency and clarity.
1. Shipping Methods:
We offer various shipping methods to accommodate your preferences and delivery needs. These options may include standard shipping, expedited shipping, and international shipping. Shipping options and associated costs will be presented to you during the checkout process.
2. Order Processing Time:
Once your order is placed and payment is confirmed, our team will begin processing your order. Order processing typically takes 4-7 days. Please note that this does not include weekends or holidays.
3. Shipping Time:
The shipping time depends on the shipping method you choose during checkout and your location. Estimated shipping times for each method will be provided at the time of purchase. Please note that these are estimates and actual delivery times may vary due to unforeseen circumstances or factors beyond our control.
4. Tracking Information:
Once your order is shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status and estimated delivery date of your package.
5. International Shipping:
For international orders, please be aware that customs and import duties may apply. These charges are the responsibility of the recipient and are not included in the order total or shipping cost. Customs policies vary by country, so we recommend checking with your local customs office for more information.
6. Shipping Delays:
While we strive to meet estimated delivery times, unforeseen events such as weather conditions, customs delays, or carrier issues may cause delays. We appreciate your understanding in such situations and will do our best to keep you informed.
7. Address Accuracy:
Please ensure that the shipping address you provide during checkout is accurate and complete. We are not responsible for delays or additional charges resulting from incorrect or incomplete address information.
8. Receiving Your Order:
When your package arrives, please inspect it for any damage or discrepancies before accepting it. If you notice any issues, please contact us within [number of days] days of receiving the package so that we can address the matter promptly.
9. Contact Us:
If you have any questions or concerns about our Shipping and Delivery Policy, please contact our customer support team using the Contact Us page of this website. We are here to assist you and provide any necessary information regarding your order and delivery.
10. Delivery to Policy:
We may update this Shipping and Delivery Policy from time to time. The “Last Updated” date at the top of the page indicates when changes were made. Continued use of our services after such changes signifies your acceptance of the modified policy.
Thank you for shopping with Woobystore. We appreciate your trust and look forward to serving you with exceptional products and services